About us

Healthcare deserves
a system that respects it.

Ema Health is built by people who've spent years next to clinicians and clinic owners. Quiet, fast, honest about what it does — and what it doesn't.

Our Story

Our team is
our first user.

The people building Ema Health are the same people using it every day — the doctors, nurses, and administrative staff of the polyclinic. Before any change ships, it goes through real patient work first.

That means the system is designed from the user side, not the developer side. Appointments, treatments, billing, online check-in, and the mobile app are shaped to cut time per patient — not to add it.

Today Ema Health is used by clinics across the region. As part of the Emaq ecosystem, it integrates with BizTrack, BinTrack, MembersHive, and Ema Workforce — so a clinic can run patient operations, billing, staff scheduling, and inventory from a single system, without swapping tools as it grows.

2021
Founded
200+
Practitioners
100k+
Treatments recorded
5
Languages
10+
Team
SEE
Region focus
Why Ema Health

What makes us different.

Most clinic systems were built by tech people who occasionally talked to a doctor. We built it the other way around.

Built for clinical workflows

Treatments, anamneses, billing — modelled from how clinics actually run. Not retrofitted on top of a generic CRM.

Healthcare-grade security

Encrypted in transit and at rest, EU-based hosting, role-based access. Patient data stays where it belongs — yours.

Modern from day one

Cloud-native, fast to deploy, easy to update. No 20-year-old codebase, no migrations that take a year.

Patient-first by design

Online booking, mobile reminders, paperless check-in. The patient experience is part of the product, not an afterthought.

Built with healthcare professionals

We learn from the people
who use it every day.

No "best practices" pulled from a competitor's site. Every workflow in Ema Health was shaped by actual practitioners — and refined together with them, continuously.

200+
Practitioners on the platform

From solo dentists to multi-site practices — every type of clinic is represented in our roadmap.

12
Clinical advisors

A standing group of dentists and physicians who review every major release before it ships.

Quarterly
On-site listening sessions

We don't just survey customers — we sit in the chair next to them and watch what actually slows them down.

Our team

The people behind the product.

A team of engineers, designers, and clinical advisors based in Sarajevo. We build systems for an industry we understand — because we work with it every day.

Engineering

Full-stack development, mobile, infrastructure, and DevOps.

Product & Design

User research, interface design, and product strategy.

Healthcare experts

Dental and medical advisors, compliance specialists, customer success.

Location

Sarajevo, Bosnia & Herzegovina

Our headquarters are in the heart of Sarajevo. We're a local team building for a regional market — close enough to visit, available when you need us.

Emaq d.o.o. Sarajevo

Dr. Fetaha Bećirbegovića 8E

71000 Sarajevo

Bosnia & Herzegovina

Entity
ID: 4303483460004
Raiffeisen Bank · 1610000252090013

Monday – Friday, 09:00 – 17:00 CET

Careers

A system that keeps
clinics highly functional.

We're not building the next photo-sharing app. If the system goes down, the clinic can't see appointments, can't access patient records, can't write up a finding, can't issue an invoice. That's the kind of responsibility we take seriously.

If you want to work on problems that matter, with a small team that ships fast and owns what they build — we'd like to meet you.

Send us your CV

Office in Sarajevo

Modern workspace with flexible hours. Hybrid options available.

Work we stand behind

Small teams, real ownership. Code review and tests on every change — because this code runs in clinics.

Healthcare with stakes

Dental, general medicine, specialist clinics — you'll work on systems people depend on.

Small team, real impact

10+ people, 5 products in the Emaq ecosystem, one regional market. Every person matters here.

Our Ecosystem

One problem. One product.
One team.

Each product solves one thing well, built by a team that lives and breathes it. When you need them to work together — they already do.

Core Platform
Integrated
BizTrack
BizTrack
Business Operations

The ERP core — inventory, procurement, sales, dispatch, reporting in one system.

biztrack.cloud
You Are Here
Ema Health
Ema Health
Patient Operations

For clinics and practices — appointments, billing, treatments, online check-in, and a patient mobile app.

Schedule patients and manage appointments
Treatments turn into invoices automatically
Online check-in and questionnaires
Periodic financial reports out of the box
Patient mobile app — iOS and Android
24/7 support from a team that knows healthcare
Integrated
Ema Workforce
Ema Workforce
People Operations

Schedule shifts, track attendance, manage leave — and export to payroll.

emaworkforce.com
Specialized Solutions

Start your clinic's digital transformation.

For years we've helped practices adopt new systems. Let us walk you through the process and show how Ema Health works for you.